Q.  Some product images show "bigSUMOfan.com" in the image.  Do the products actually have this text on the front of them?

A.  No.  The "bigSUMOfan.com" text is only on the image for website identification.  Exceptions are the SUMO logo stickers and magnets..

Q.  Where are the Banzuke, Calendars, and Trading Cards made?

A.  The Banzuke and Calendar are made in Japan as official products of the Japan Sumo Association.  The Trading Cards are also made in Japan under license by the JSA.  They have been imported to the US for resell.

Q.  Does the Shipping Fee cover Import, Customs, or VAT fees?

A.  No.  The Shipping Fee covers order packaging and shipment via the customer selected carrier. We do not know which countries will levy Customs, Import, or VAT fees. Neither bigSUMOfan nor the US assesses such fees for delivering your order from the US to your country.  Each country has its own laws/regulations concerning when such fees will be assessed.  Please check with your country's Customs to better understand if or how much they may charge for such Import fees.  Please review our Shipping Policy for more information.

We have heard of customers being assessed customs fees in a country while most other customers in the same country have not been charged customs fees. We have received comments from customers that customs fees have been assessed in Canada, UK, Germany, Spain, and Hungary.  A customer in Canada reports having to pay $40 import fees for 3 Calendars shipped via UPS.  Another customer in Canada reported having to pay a $60 fee for a box of trading cards.  A customer in Hungary reports having to pay an $11 customs fee and a 27% VAT.  One customer from the UK reported that a VAT fee is charged for anything over £15.  A customer in Canada reported having to pay a 40% import fee for a large order including a Calendar and many Fan Towels shipped via UPS.  It is possible import fees are assessed by other countries.  If it happens to you please let us know so we can add your country to this list in order to help others who may be considering an order.

Q.  Do you ship outside of the United States?

A.  We currently offer shipping to the US, Canada, UK, Germany, France, 23 other European Countries, UAE, New Zealand, and Australia. We will typically ship to any country serviced by the US Postal Service or UPS.  Feel free to email us at admin@bigSUMOfan.com and let us know to which country you would like delivery and we'll make that a priority.  Unfortunately we have discovered that shipping outside of the US is expensive so sorry if the shipping rates seem high.   Thanks for understanding. 

Q.  What is a banzuke?

A.  A banzuke is effectively a roster of the wrestlers competing in the tournament (basho).  It lists the highest ranked wrestlers at the top in larger characters and then the lower ranks are listed in progressively smaller print below.  The banzuke also lists the referees and other tournament personnel.

Q.  When do you assess sales tax?

A.  We are an Ohio, USA based company so need to collect Ohio sales tax for any deliveries to an Ohio address.  Buyers from other locations are responsible for their sales/Import/Customs/VAT taxes where required.